JNS TERMS AND CONDITIONS
Please read these terms carefully before using this website. By continuing to access or browse the site, you confirm that you have read, understood, and agreed to these terms. The terms and conditions apply to all those accessing or browsing the site. Thank You
1. Introduction
These Terms and Conditions (“Terms”) govern the use of our website, products, and services provided by JAGUARS NET SERVICES (OPERATING AS JAGUARS PRINTNG SERVICES) (“we”, “us”, “our”). By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.
2. Definitions and Terminology
Company (JAGUARS NET SERVICES / JAGUARS PRINTING SERVICES): The online printing business providing printing and related services.
Client / Customer / You: Any person or entity placing an order or using our services.
Artwork: Any design files, images, text, logos, or content supplied by the Client for printing.
Proof: A digital or physical preview of the Artwork provided for approval before production.
Order: A request submitted by the Client for printing or related services.
Business Day: Monday to Friday, excluding public holidays.
3. Services Offered
We provide online printing and related services, which may include but are not limited to:
Digital and offset printing
Large-format printing (banners, signage, posters)
Branding and promotional materials
Finishing services (lamination, binding, cutting, folding)
Design assistance (where agreed separately)
Service availability may change without prior notice.
4. Orders and Acceptance
4.1 All orders placed through our website, email, or other channels are subject to acceptance by JAGUARS NET SERVICES.
4.2 An order is considered accepted only once payment/ deposit has been received and the Artwork has been approved.
4.3 We reserve the right to refuse or cancel any order at our discretion, including orders that breach these Terms or applicable laws.
5. Pricing and Payment
5.1 All prices are quoted in the SOUTH AFRICAN RAND (ZAR) and are subject to change without notice.
5.2 Prices include delivery charges unless stated otherwise. And currently exclude VAT as the company is not yet VAT registered.
5.3 Full payment is required before production begins, unless otherwise agreed in writing.
5.4 Late or failed payments may result in delays or cancellation of orders.
6. Artwork Submission, Checks, and Responsibilities
6.1 Clients are responsible for ensuring that all Artwork is accurate, complete, and print-ready.
6.2 We perform basic checks only (such as file format, size, and obvious technical issues). We do not check spelling, grammar, colour accuracy, or content unless design services are purchased.
6.3 The Client warrants that they own or have permission to use all content supplied and that it does not infringe any third-party rights.
6.4 We are not responsible for errors present in the submitted Artwork.
7. Proofs and Approvals
7.1 Proofs are provided for Client approval before printing.
7.2 It is the Client’s responsibility to carefully review and approve all proofs.
7.3 Approval of a proof confirms acceptance of layout, content, colours, and specifications.
7.4 Once a proof is approved, we are not liable for any errors identified thereafter.
8. Copyrights and Intellectual Property
8.1 The Client retains ownership of their Artwork.
8.2 By submitting Artwork, the Client grants us a non-exclusive licence to use it for fulfilling the order, and further use the printed work in our marketing as work done by us
8.3 The Client indemnifies us against any claims arising from copyright infringement, trademark violations, or unlawful content.
8.4 We reserve the right to refuse printing any material deemed illegal, offensive, or infringing.
9. Production and Turnaround Times
9.1 Production times are estimates and commence after payment and Artwork approval.
9.2 Delays caused by Client actions (late approvals, incorrect files, changes) are not our responsibility. 9.3 We are not liable for delays caused by events beyond our control (force majeure).
10. Delivery Terms and Conditions
10.1 Delivery times are estimates and not guaranteed.
10.2 Risk of loss or damage passes to the Client upon dispatch.
10.3 The Client must inspect goods upon delivery and report any damage or shortages within 48 hours.
10.4 Delivery charges are non-refundable once goods have been dispatched.
11. Reprints, Returns, and Refunds
11.1 Reprints will only be considered where the error is solely due to our production process.
11.2 No reprints or refunds will be provided for errors originating from Client-supplied Artwork or approved proofs.
11.3 Claims must be submitted in writing with supporting evidence within 5 business days of delivery.
11.4 Refunds, where applicable, will be limited to the value of the affected product only.
12. Colour Variations and Tolerances
12.1 Colour variations may occur due to screen-to-print differences.
12.2 We do not guarantee exact colour matching unless a colour management service is specifically agreed.
12.3 Minor variations are not considered defects.
13. Cancellations and Amendments
13.1 Orders may not be cancelled or amended once production has commenced.
13.2 Any approved cancellation prior to production may incur administrative charges.
14. Limitation of Liability
14.1 Our liability is limited to the amount paid for the relevant order.
14.2 We are not liable for indirect, consequential, or economic losses.
15. Confidentiality and Data Protection
15.1 Client information is handled in accordance with applicable data protection laws of South Africa. 15.2 We will not share Client information with third parties except as required to fulfil orders or by law.
16. Use of Website
16.1 The website may not be used for unlawful purposes.
16.2 We are committed to making sure that the use of our website is smooth, easy and efficient always.
17. Amendments to Terms
We reserve the right to amend these Terms at any time. Updated Terms will be posted on our website and apply to future orders.
18. Governing Law
These Terms are governed by and interpreted in accordance with the laws of South Africa and All other neighbouring countries which hold the same governing laws as those of South Africa.
19. Contact Information
For any questions regarding these Terms, please contact us through our official communication channels.

JNS PRIVACY POLICY
1. Introduction
This Privacy Policy explains how the Company (JAGUARS NET SERVICES / JAGUARS PRINTING SERVICES) (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you access our website or use our online printing services. We are committed to protecting your privacy and handling personal information in a lawful, fair, and transparent manner.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information:
2.1 Personal Information
• Full name and surname
• Company name and registration details (where applicable)
• Email address
• Contact number
• Billing and delivery addresses
2.2 Order and Transaction Information
• Products ordered and specifications
• Artwork files uploaded
• Payment status and transaction references (excluding full card details)
2.3 Technical and Usage Information
• IP address
• Browser type and device information
• Pages visited and actions taken on our website
• Cookies and similar tracking technologies
3. How We Collect Information
Information is collected when you:
• Place an order or request a quote
• Create an account or contact us
• Upload Artwork or approve proofs
• Browse or interact with our website
4. Purpose of Collecting Information
We collect personal information to:
• Process and fulfil orders
• Communicate regarding orders, delivery, or support
• Issue invoices and receipts
• Improve our services and website functionality
• Comply with legal and regulatory obligations
5. Lawful Basis for Processing
We process personal information based on:
• Your consent
• Contractual necessity (to fulfil orders)
• Legal obligations
• Legitimate business interests
6. Sharing of Information
6.1 We do not sell personal information to third parties.
6.2 We may share information with:
• Delivery and courier partners
• Payment service providers
• Third-party suppliers involved in outsourced production
• Legal or regulatory authorities where required by law
All third parties are required to protect personal information and use it only for the intended purpose.
7. Artwork and File Security
7.1 Artwork files uploaded by Clients are used solely for order fulfilment.
7.2 We take reasonable steps to secure files against unauthorised access.
7.3 We are not responsible for security breaches beyond our reasonable control.
8. Data Retention
8.1 Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Policy.
8.2 Certain records may be retained longer to comply with accounting, tax, or legal requirements.
9. Cookies and Tracking Technologies
9.1 Our website uses cookies to enhance user experience and analyse website traffic.
9.2 You may disable cookies through your browser settings; however, this may affect website functionality.
10. Your Rights
Subject to applicable laws, you have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to or restrict processing
• Withdraw consent where applicable
Requests may be submitted through our official contact channels.
11. Marketing Communications
11.1 We may send marketing communications only where consent has been provided or where permitted by law.
11.2 You may opt out of marketing communications at any time.
12. Data Security
We implement appropriate technical and organisational measures to protect personal information against loss, misuse, or unauthorised access.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.
14. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website and will apply from the effective date.
16. Governing Law
This Privacy Policy is governed by the laws of SOUTH AFRICA and neighbouring countries which holds the same laws as those of SOUTH AFRICA
17. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us via our official communication channels.

DELIVERY POLICY
1. Introduction
This Delivery Policy outlines the terms and conditions governing the delivery of products ordered from the Company (JAGUARS NET SERVICES / JAGUARS PRINTING SERVICES) (“we”, “us”, “our”). By placing an order with us, you agree to this Delivery Policy, which should be read together with our Terms and Conditions.
2. Delivery Areas
2.1 We deliver to selected locations as supported by our courier partners.
2.2 Certain remote or high-risk areas may be subject to additional delivery charges or extended delivery times.
2.3 We reserve the right to decline delivery to specific locations where delivery is not feasible.
3. Delivery Methods
3.1 Delivery is carried out via third-party courier or logistics service providers.
3.2 The selection of courier is at our discretion unless otherwise agreed in writing.
3.3 Collection from our premises may be available by prior arrangement.
4. Delivery Timeframes
4.1 Delivery timeframes provided are estimates only and are not guaranteed.
4.2 Delivery timelines commence after:
• Full payment has been received; and
• Artwork has been approved for production.
4.3 Delays may occur due to factors beyond our control, including but not limited to courier delays, weather conditions, strikes, or force majeure events.
5. Delivery Charges
5.1 Delivery charges are calculated based on size, weight, destination, and delivery method.
5.2 Delivery fees will be communicated prior to order confirmation.
5.3 Delivery charges are non-refundable once an order has been dispatched.
6. Dispatch and Risk Transfer
6.1 Orders are deemed dispatched once handed over to the courier.
6.2 Risk of loss or damage transfers to the Client upon dispatch.
6.3 Ownership of goods transfers upon receipt of full payment.
7. Client Responsibilities
7.1 The Client is responsible for providing accurate delivery details.
7.2 The Client must ensure that someone is available to receive the delivery at the specified address. 7.3 Failed delivery attempts due to incorrect details or unavailability may result in additional charges.
8. Inspection Upon Delivery
8.1 The Client must inspect goods immediately upon receipt.
8.2 Any visible damage, shortages, or delivery errors must be reported within 48 hours of delivery. 8.3 Claims reported outside this period may not be accepted.
9. Damaged or Lost Goods
9.1 If goods are damaged in transit, the Client must notify us in writing with supporting evidence.
9.2 We will liaise with the courier to investigate claims.
9.3 Replacement or refund decisions will be made in accordance with our Terms and Conditions.
10. Partial Deliveries
10.1 We reserve the right to make partial deliveries where necessary.
10.2 Each delivery constitutes a separate delivery contract.
11. Delays and Force Majeure
11.1 We are not liable for delays caused by events beyond our reasonable control.
11.2 Such delays do not entitle the Client to cancel the order or claim damages.
12. International Deliveries (If Applicable)
12.1 International deliveries may be subject to customs clearance, duties, and taxes.
12.2 The Client is responsible for all customs-related charges.
12.3 Delivery timelines for international orders may vary significantly.
13. Amendments to Delivery Policy
We reserve the right to amend this Delivery Policy at any time. Updated versions will be published on our website and will apply to future orders.
14. Governing Law
This Delivery Policy is governed by the laws of SOUTH AFRICA and neighbouring countries which holds the same laws as those of SOUTH AFRICA
15. Contact Information
For delivery-related queries, please contact us through our official communication channels.